Randolph G. Bias, Ph.D.

Randolph has worked in industry for over 20 years as a usability
engineer, helping software developers make human-computer interfaces,
including Web sites, user friendly. After stints with Bell Labs, IBM,
and BMC Software (where he created and managed the Usability
Department), Randolph co-founded an independent usability lab and
consultancy. He came to the School of Information to research human
information processing and human-computer interaction. Randolph has
written over 50 technical articles in the area of human information
processing, and co-edited Cost-Justifying Usability (R. G. Bias and D.
J. Mayhew, Eds., 1994, Cambridge: Academic Press). He is a Certified
Human Factors Practitioner, and is active in professional societies such
as the Human Factors and Ergonomics Society and the Usability
Professionals Association. Randolph has taught undergraduate and
graduate courses in psychology and statistics at The University of Texas
at Austin, Rutgers University, Huston-Tillotson College, and Texas State
University, plus has taught many short courses for industry. He is a
vigorous advocate for designing technology to fit the user.